Service Policy

Service concept

All take the market as the center, all starting from the demand of customers.

Profession

The professional team to provide professional services, Passion, enthusiasm to treat every customer all along.

Fair

regardless of the contract value size, regardless of the old and new customers, regardless of the domestic and foreign customers are treated fairly.

Responsibility

Responsible, customer demand in the first place.

Efficiency

High efficiency, respect for customers every minute of it.

Rigorous

The rigorous attitude in and style of work

Service concept
Pre-sale service

Pre-sale service

Provide professional consultation

At any time to provide clients with information on products, price, technology consulting, consulting approach including network, telephone, correspondence, the door and so on many kinds of ways;

Provide sample service

Paid for our customers to provide samples and mail;

Provide at reception

Customers can make an appointment for on-site inspection, the company provides professional reception.

Sale service

Honesty fairness

Regardless of the size of the contract value, regardless of the old and new customers, regardless of the customers at home and abroad, we will be integrity, fair treatment.

Ensure the quality

Strictly implement the terms and conditions stipulated in the contract, the order of each product to the customer, we will strictly abide by the product standard, multiple quality inspection.

Sale-service
After-sales-service

After-sales service

The company is responsible for the customer to product knowledge, product installation, use, market planning, market development, team management and so on carries on the free training, to ensure mutual benefit development hand in hand with the partners.

The company purchased products to the customer to provide 2 years free warranty, life-long maintenance services. Warranty period damage product malfunction and part (except for man-made factors and force majeure factors), the company responsible for free maintenance free of charge, more than warranty, maintenance fee only at the cost;

Get in Touch with One of Our Professionals,Specialist Groups

TEL: 400-830-2121

Service Network

Asia

Contact:Jerry Zhong

Tel/Whats app: +86 13570819235

Email: jerry@zhgdled.com

Mid East

Contact:Jerry Zhong

Tel/Whats app: +86 13570819235

Email: jerry@zhgdled.com

North America

Contact:Coco Miao

Tel/Whats app: +86 137 9827 6433

Email: coco@zhgdled.com.cn

Europe

Contact:Coco Miao

Tel/Whats app: +86 137 9827 6433

Email: coco@zhgdled.com.cn

Latin America

Contact:Coco Miao

Tel/Whats app: +86 137 9827 6433

Email: coco@zhgdled.com.cn